FAQs - Bedding King

Winter Clearance Sale is Live

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Winter Clearance Sale is Live

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FAQs

ABOUT BEDDING KING

Bedding King is a family-owned Australian business offering high-quality, stylish, and durable bedding products. We pride ourselves on exceptional customer service, fast delivery, and easy returns.

 

Our products are designed in Australia and manufactured in various locations worldwide. More information is available on each product’s detail page.

Our talented in-house design team creates unique and stylish bedding collections each season, drawing inspiration from global trends and traditional influences.

GENERAL QUESTIONS

You can reach our customer service team via email at support@beddingking.com.au or by calling 1800-123-456 during business hours.

We operate exclusively online, but our detailed product descriptions and customer reviews help ensure you make the best choice.

Sign up for our newsletter at the bottom of our website to receive updates on special offers, new arrivals, and more.

 

We offer free returns within 30 days of purchase for unused items in their original packaging. Contact us for assistance with returns.

PAYMENT

We accept Visa, Mastercard, Amex, PayPal, Afterpay, and Zip Pay for your convenience.

Yes, our website uses SSL encryption and secure payment processing to protect your information.

Currently, we only accept one payment method per order. However, gift vouchers can be used in conjunction with other payment methods.

If your payment is declined, please verify your card details and try again. If the problem persists, contact our customer service team for assistance.

ORDERING & DELIVERY

Once your order is dispatched, you will receive an email with a tracking number. Use this number on the courier’s website to track your delivery.

If your order has not yet been dispatched, please contact our customer service team to update your delivery address.

 

Please contact our customer service team immediately. We will work with the courier to locate your package or arrange a replacement if necessary.

Currently, we only ship within Australia. Keep an eye out for updates regarding our international shipping options.

PRODUCTS & AVAILABILITY

Yes, we provide a selection of eco-friendly products crafted from sustainable materials. Look for the eco-friendly label on our product pages.

Our bed linens range from 200 to 1000 thread count, offering options for different preferences and budgets. Detailed information is provided on each product page

 

Please To start a return, please reach out to our customer service team. We will work with the courier to locate your package or arrange a replacement if necessary.

RETURNS & EXCHANGES

Contact our customer service team to initiate a return. We will provide you with a return label and instructions.

Yes, items can be exchanged within 30 days of purchase. The item must be unused and in its original packaging. Contact us to arrange an exchange.

If the desired item is out of stock, you can choose a different item of equal value or request a refund.

CARE & MAINTENANCE

Please follow the care instructions on the product label. Typically, we recommend machine washing in cold water and tumble drying on low heat.

We do not recommend using bleach on our products as it can damage the fabric and reduce their lifespan.

To prevent pilling, wash your sheets in cold water on a gentle cycle and avoid using fabric softeners.

Winter Clearance Sale is Live

Days
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Winter Clearance Sale is Live

Days
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